Refund Policy
Last updated: 8 August 2026. This policy applies to paid educational programs offered by Nodeendpoint Tools.
Eligibility
Refund requests are considered for cohort-based courses purchased directly from Nodeendpoint Tools. Self-paced downloadable packs marked non-refundable at purchase are excluded.
Timeframe
Request a refund within 14 days of payment and before the third live session (or before accessing more than 30% of on-demand modules, whichever comes first).
Full or partial refunds
If you meet the timeframe and have not substantially consumed materials, we typically issue a full refund. If you attended more than two live sessions, we may offer a partial refund reflecting sessions already delivered.
Non-refundable items
Third-party exam fees, custom corporate workshops after kickoff, and completed one-to-one coaching hours are non-refundable.
Refund process
Email support@nodeendpoint-tools.digital with your name, purchase reference, and reason. You may also call +82-3-473-8698. We confirm receipt within two business days.
Processing time and method
Approved refunds are returned to the original payment method within 10 business days once approved. Bank processing times may add additional days.
Cancellation
You may cancel future attendance without a refund after the eligibility window; we can sometimes transfer you to a later cohort at no extra charge when seats exist.
Exceptions
If Nodeendpoint Tools cancels a cohort, you may choose a full refund or transfer. Mandatory consumer rights under the laws of Korea remain unaffected.
Contact for refund requests
support@nodeendpoint-tools.digital · +82-3-473-8698 · Street: 287-11, Guyu-dong; City: Buk-gu; State/province/area: Ulsan; Phone number: +82-3-473-8698; Country calling code: +82; Country: Korea;